Archive for the ‘Consumer rights’ Category

People are really angry for mismanagement of our gross economic

Wednesday, June 11th, 2008

Prime Minister announced cost cutting on Government expenses days ago. However, his proposal not welcome by People. People described his government as Leaders with the thickest skins on earth. In that page, you can read many opinions said that our economic was mismanaged by previous and current government and they don’t even feel sorry about that. Spend a little bit of your time have a look on those opinions in Malaysiakini. It is free of charge to access that page. (more…)

How many Malaysians will drive less than 50km daily?

Monday, June 9th, 2008

I really can’t agree with his theory. His “brilliant” theory may partially works in Penang island however not everywhere in Malaysia. This also showed that he is not “turun padang” to listen or look the reality.

每天车程50公里以下车主‧625元回扣可抵消油价涨幅
要闻 2008-06-08 20:50

(吉隆坡)第二財长丹斯里诺莫哈末表示,对每天使用车程不超过50公里的小型轿车车主来说,政府给予他们每年625令吉的现金回扣,足以抵消油价调高对他们造成的衝击。 他说,根据一名车主每日行驶车程不超过50公里来计算,每个月的油费將增加60令吉,加上油价在之前两个月並未调整,因而每个月62令吉的回扣,正好让车主不受油价调高所影响。

Car owners who drive 50km and below per day ‧ RM625 rebate will offset the oil prices hiked.

(Kuala Lumpur) Second Finance Minister Mohamed said that the small car owners with daily use of the journey not over 50 km, the annual cash rebate of 625 ringgit given by the Government is enough to offset the impact of the fuel price hiked to them.

He said, according to a daily travelling by car owners not to over 50 kilometers, the monthly fuel fee will increase by 60 ringgit, besides, the fuel prices in the last two months did not adjust, therefore, rebate of 62 ringgit for every month let the owners are not affected by the increase in fuel prices.

Translated by Google Translate. (more…)

Salary still not hike 03

Thursday, June 5th, 2008

Jojo asked,

is there any some kind of group form to research and investigate about the root that causing this problem inflation and etc ?

To answer this question, answers can be found in Your say: The ‘tsunami’ fuel hike, the opinions by public. Spend a little bit of your time on these opinions, would you? I myself can’t ague more with certain opinions there.

Santan said, (more…)

Salary still not hike 02

Wednesday, June 4th, 2008

Before the news regarding the price of fuel hiked to RM2.70 per liter and electric traffic hiked 18% for home usage and 26% for business usage was announced, we already heard these in newspaper. (more…)

Pay for rain water!

Friday, February 1st, 2008

:angry: WHAT a MALAYSIA BOLEH act!!!

Rent-seeking from rain

[......]

According to a circular (reproduced at bottom) from the Selangor Water Authority (LUAS), factories and golf clubs will have to apply for a licence and then have to pay for rain water! And this is no joke either.

The circular, which cites a state enactment of 1999, also acts as a “Notis Pemberitahuan Kesalahan” (Notice of Offence) and requires all commercial organisations to fill up a form and make the necessary declarations.

LUAS-notice of offence
Picture adopted from Sun2Surf

(more…)

International warranty

Tuesday, January 22nd, 2008

“Should I write this in my blog?” this is a question in my mind for months. Sharing a lesson I learned with RM3000 paid.

UPDATED

I received emails again before Christmas and after Christmas 2007.
Seriously, if you were me, will you send back the laptop?

This laptop has one year full warranty + 2 years limited international warranty; however, in less than 9 months this matter happened. The Technical Support in Malaysia was concluded it is not cover by warranty and I have to pay everything. What is the point to have so-called Warranty? I feel very ironic.

NEC-VERSA-S3200

I bought my laptop (NEC Versa S3201) during PIKOM PC Fair in Kuala Lumpur, Malaysia in April 2007. When I bought this laptop I really concern about the International warranty. NEC sale representative told me that I can claim my warranty even I’m in Europe. I’m very sure about that because I really concern it. After double confirmed with NEC sale representative about the warranty I made my mind and bought this laptop.

However, in less than a month I had to claim my laptop warranty due to a defect on my laptop. I even had to send my laptop personally to NEC Customer Service Centre in Penang then had on site service in Puchong, Selangor.

Worse, in less than 12 months, I’m facing another problem at here; this time I just learned I paid RM3000 to buy a lesson. (more…)

Could I call them as ISP robber (03)

Tuesday, July 10th, 2007

I think, I could!

I received second call from TM Net (first call was on 28th June 2007) regarding the matter I had mentioned in my previous post entry. After that matter, I wrote letter to MCMC, CAP and TM Net. MCMC had instructed TM Net to response to me in 15 days. Well, they proofed me again they are indeed in very GOOD management.

Very good management! First call from TM Net on 28 June 2007 said that case was closed. Now, second call from TM Net said pay-lah that outstanding balance, RM33 ONLY.

Consumer rights? Forget about it.

Today, I received another call (approximately 4:55am, local time) at 9:45am (Malaysia time) from TM Net in response to my letter to MCMC. Well, the lady doesn’t understand my points in my letter at all; she kept on tell me I just owed TM Net RM33 ONLY, ONLY, ONLY. Yes, after long, long, long conversation (I want to sleep) I asked for conclusion, she said I can go to TM point near by to pay that RM33 ONLY! Hey, what is the logic here? I really don’t see the logic at here. RM33 maybe a small amount, however, I referring to my CONSUMER RIGHTS here. Check my points in my previous post entry.

I tried to tell more however the call was cut suddenly ad never re-call again. I can’t call back because the number showed on my mobile was PRIVATE NUMBER.

Good service? World class management? My FOOT. Consumer rights in Malaysia? You tell me.

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UPDATED:

One of Malaysians Abroad forum members reminded me about mobile roaming charges. After I checked it; Oh my goodness! I lost all balance due that stupid call from TM Net! Apparently all mobile roaming charges were cost on me! What the “tu-tu-tu-tu (censored sound)” service by TM Net! Monopoly business; acts like BULLIES to those poor people!

My colleagues commented this matter as stupid and no consumer rights. You tell me, logic or not?

(more…)

Could I call them as ISP robber (02)

Thursday, June 28th, 2007

I wrote several letters to TM Net, CAP and MCMC with my receipt attached after received the debt collector’s call on 16th March for my streamyx “outstanding balance since 2005” (You may want to refer here).

Today (after one and a half month later), I received call from TM Net staff and they apology to me for their mistake and all inconvenience had caused. They promised they will remove my name from Telekom black list too (I demand that in MCMC letter).

Apology accepted and thank you. Well, good to know case closed now.

I will know in future whether my name is remove from Telokom black list.

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UPDATED: (more…)

Could I call them as ISP robber?

Friday, March 23rd, 2007

UPDEATED:

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I have difficulties with the supplier of my project here yesterday evening. I was headache to solve the difficulties caused. Well, I received a call from Malaysia at 3:32am (local time) today.

Just imagine you were in the bed on that time and suddenly you received a call from home. “Early morning call is not a good call” this is a saying we used to hear. It is true!

The call was made by a debt collecting company on behalf of TM Net. She was rude and impatience in the phone. I was awaken by her, how can I answer her with CLEAR mind?

She told me that I still unsettled my Streamyx bill for the year 2005. She asked me wish to pay or not. She also told me that I was blacklisted by TM Net due the unsettled bill. WHAT !!! Now is 2007 !!!

(more…)

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